15 June 2007: Another year of outstanding growth for Grampian IT specialists, Indigo

Successful young business seeks new staff and new premises

Indigo, the Aberdeen-based information technology (IT) specialist set up in 2005, has surpassed all expectations for its second year of business and is looking to expand into bigger premises and recruit further staff.

Founders Sean Thomson and Dave Senior, both Aberdeen University electronic engineering graduates from the early 1990s with extensive international and broad-based IT experience, set up Indigo together. They identified a market need that was not being met by IT support companies in the area, and now Indigo is just about to celebrate two successful years with a party in Aberdeen for its ‘birthday’.

‘Sean and I both have substantial expertise and experience in the IT sector,’ says Dave Senior, ‘and we recognised there was a particular need for proactive and high quality IT solutions in the SME business sector. We set up Indigo with the intention of providing an exceptional level of service – with a rapid response - to those companies with limited in-house IT resources. Our premise is that we can be your IT manager and you can get on with running your business.’

Indigo offers round the clock technical support, IT advice and consultancy, disaster recovery and business continuity, IT security services, hardware & software advice and implementation, web development, and maintenance. As IT and telephony come together in the new Voice over IP technology, Indigo also has ambitious plans for supporting its clients in both these spheres.

‘We pride ourselves on giving a fast response to clients, because an IT problem can be a serious obstacle to the smooth-running of a business. We have been rewarded with referrals and repeat business from our satisfied clients,’ says Dave.

Indigo has attracted business from a range of sectors, and all clients normally receive a response within an hour of calling, such is Indigo’s dedication to customer support. Early clients have stayed with Indigo – itself an indication of their successful approach. And keeping abreast of new advances in innovation and emerging technologies means that Indigo can offer its clients advice on the latest developments.

‘We provide support to companies in manufacturing, accountancy, oil and gas, and the financial service sector,’ says Sean Thomson. ‘Our two years of business have been extremely successful and we are approaching a quarter of a million pounds in turnover for the year. This is breaking all our projections and with the current demand for our services we believe we can double our turnover for the year 2007-8, so we are looking for more people and we need bigger offices.’

With a current staff of 5 working from Regent Quay in Aberdeen, Indigo is looking for premises to accommodate twice that number of people and is already recruiting.

A major growth area for Indigo has been disaster recovery planning, as the cost of secure backup and recovery has dropped considerably in the last couple of years. Indigo feels that no company can afford to take risks with its IT systems and that a proactive, preventative approach is more cost effective than reacting to a failure when it occurs.

‘Our virtualisation software has proven to be a real winner for several companies in this area’, says Dave Senior. ‘Once you have had a period of unscheduled IT down time in your business you realise that you don’t want another one, and that’s when many companies come to us for a secure backup system. Virtualisation is now very cost-effective and means the managing director can sleep at night secure in the knowledge that his data is protected and backed up.

‘It was once a technology that was accessible only to large or wealthy businesses and is used by 99 of the Fortune 100 companies, but now we can implement virtualisation very cost-effectively to protect all businesses from an IT disaster. This is a big-company solution accessible to SMEs.’